Senior Operations Manager

One Mart Jaya · 📍 Palembang · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 35.000.000 per month
One Mart Jaya is seeking a highly skilled and experienced Senior Operations Manager to join our team in Palembang. In this role, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring smooth and efficient business processes. The ideal candidate will have a strong background in retail operations, excellent leadership skills, and the ability to drive performance improvements. Join us and be part of a dynamic and growing company.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of our retail stores, ensuring high levels of customer satisfaction and service quality.,Develop and implement operational strategies to improve efficiency and productivity.,Manage and mentor a team of store managers and staff, providing guidance and support.,Monitor store performance metrics and implement corrective actions to address any issues.,Ensure compliance with company policies, procedures, and regulations.,Conduct regular store audits to assess performance and identify areas for improvement.,Collaborate with the corporate office to implement company-wide initiatives and programs.,Develop and maintain strong relationships with suppliers and vendors to ensure timely and cost-effective product deliveries.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail operations management, preferably in a large retail chain.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficient in Microsoft Office Suite, including Excel and PowerPoint.,Knowledge of retail software and systems is a plus.,Ability to work under pressure and meet tight deadlines.,Strong problem-solving and decision-making skills.

🛠️ Keahlian

Retail Operations ManagementTeam LeadershipPerformance ImprovementStore AuditingSupplier Relationship ManagementData AnalysisProcess ImprovementCustomer Service
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